Legal and service terms
Terms of Service
The general terms governing website use, orders, billing, service access, support, and account responsibilities.
These terms should be reviewed by the business before production publication.
Service agreement
Placing an order creates an agreement for the selected service and billing period, subject to availability, successful payment, these terms, the Acceptable Use Policy, and any plan-specific conditions shown before checkout.
Account and access responsibility
Customers are responsible for accurate account information, secure credentials, authorized use, backups appropriate to their workload, and activity performed through their service.
Published specifications
CPU, memory, storage, bandwidth, location, operating system, and access details are plan-specific. Datacenter inventory can affect substitutions or upgrades; any material change should be confirmed before provisioning.
Billing and renewal
Services renew according to the billing cycle shown in the billing portal until cancelled. Customers should review invoices and submit cancellation requests before the next renewal date.
Suspension and termination
Service may be restricted or terminated for non-payment, security risk, unlawful activity, abuse, or material violation of the Acceptable Use Policy.